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Glossary

What is retrieval-augmented generation (RAG)?

Retrieval-augmented generation fetches source material and hands it to a model to answer from. It grounds the answer without proving the answer correct.

Updated 21 Aug 2026

01

Where this one gets misread

RAG grounds an answer in retrieved material. It does not verify the answer. A confident, well-written response built from irrelevant passages is the ordinary failure mode, not the exotic one.

02

Questions to ask

Ask for a worked example on your own material, and the evidence needed to reproduce it.

  • What was retrieved for this specific answer?
  • Does each claim map to a passage?
  • What happens when retrieval returns nothing useful?
  • How is that case tested rather than assumed?
03

How Marella uses the term

We use “Retrieval-augmented generation (RAG)” only where a product mechanism or an evaluation method backs it up, and we say when the behaviour depends on how a deployment is configured.

  • Backed by a product mechanism or an evaluation method
  • Deployment differences flagged

What this page does not prove

  1. B1A definition is not a claim about how the product performs.
  2. B2Vendor implementations vary.
  3. B3Test the term against a representative workflow.

Test the claim on your documents

Pick a real piece of work, agree what a good answer looks like, then go through the results together.