Institutional knowledge people can find again

Professional-services, research and operational teams whose useful context is distributed across project, matter and policy records.

A knowledge platform cannot repair absent records, unclear ownership or a culture that has not agreed what may be shared and retained.

Agree the source set and expected behaviour before transferring documents through an approved route.

Follow a fixed sequence of steps, with a named reviewer at the end.

Synthetic example: a research answer links a prior scope decision to its engagement record and displays the associated project, topic and change-request relationships for review.

Inspect both the cited source and the provenance of extracted relationships. Correct false merges, missing entities and stale ownership before reuse.

Information barriers, departed-user access, source deletion and curation permissions are part of the operating model, not consequences of the graph alone.

Knowledge owners decide what can be retained, corrected, shared and treated as an approved organisational position.

Score each measure separately and keep what each reviewer decided. Do not collapse the test into a single made-up score.