Workflow and professional boundary
- Users, inputs and output
- Decision and human owner
- Prohibited uses
- Failure behaviour and consequences
Checklist
What to ask an AI vendor before you approve them: where the data goes, who operates it, what the certificate covers and how you would leave.
Updated 21 Aug 2026
Definition
Procurement should ask an AI vendor for the workflow and professional boundary, evidence that each part of the product is implemented, a data-flow map, identity and permission tests, named operating owners, current certification scope, and the commercial and exit terms. A useful checklist turns each unknown into a named evidence request or a blocking decision.
Ask for proof that a surface is implemented and for representative evaluation results covering retrieval, citations, uncertainty, permissions and your specific workflow. A feature list answers none of that.
Map every place data rests or passes through for the deployment you are proposing, and who holds it there.
Assign monitoring, incident, recovery, change, update, vulnerability, support and business-continuity responsibilities.
Review product controls separately.
Mark each requirement evidenced, open, accepted with a named risk owner, or blocking. Keep hard constraints outside any weighted preference total.
Procurement checklist
Mark each row evidenced, open, accepted with an owner, or blocking. A blank is not a low-risk answer.
| Review area | Evidence needed |
|---|---|
| Workflow | Named users, decision, documents, failure cost and human owner |
| Evidence quality | Known, synthesis, conflict, stale, no-answer and permission tests |
| Data flow | Stores, processors, locations, retention, deletion, support and backups |
| Identity | Organisation, role, source permission, revoked access and administrator tests |
| Operations | Monitoring, incident route, recovery, change, update and vulnerability ownership |
| Commercial | Scope, dependencies, service terms, exit, export and evidence commitments |
The public checklist remains available without a form. Use this only to request current Marella-specific evidence categories or an approved route for a confidential questionnaire; do not paste one here.