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Integration

Marella Microsoft Teams integration

Microsoft Teams

Use approved Microsoft Teams channels as a source Marella can read and a place it can answer, once team scope and user identity have been tested.

Category

Communication

Status

Built in

Connection

Configured to approved teams and channels

Setup

Read/write scope, identity and confirmations

How the connection works

Configure Teams as a source, answer surface or agent tool. Setup records which tenant, teams and channels are in scope, how users are matched to Marella accounts, and how long messages are kept. Decide who has to confirm before Marella writes anything back.