Citations and how to check a source passage

How an answer is built

Marella finds the relevant passages in the documents you have scoped, then uses those passages to write the answer. Citation chips identify the passages presented as support. They’re a route into the evidence for you to inspect, not proof that the answer is right.

Reading citations

• Each citation chip names the source document and the location inside it.
• Where the file allows it, a chip opens the exact spot in the source beside the conversation. Other formats give you a less precise route into the source.
• Several citations mean the answer draws on several sources, so check the ones that matter to the decision you are making.

When the documents do not say

Marella can decline to answer, or hedge, when it has not found enough support. Do not assume it triggers perfectly. Test it with questions whose answers are absent from the scoped documents, or ambiguous, or contradicted by a second source. If an answer you expected comes back missing, check the document scope and the ingestion before assuming the retrieval is at fault.

Practical habits

• Treat an uncited claim as a reason to rephrase the question rather than as a fact.
• Where an answer will inform a decision, inspect the citations that matter and check the date on the source.
• If a citation does not support the claim it is attached to, report it through your administrator. Those examples are the most useful thing to send us when tuning scope and agents.