Where this one gets misread
NLP is a field, not a capability. Being told a system uses NLP tells you nothing about whether it can do the specific thing you need, and it is usually said in place of a measurement.
Glossary
Natural language processing is the set of computational methods for analysing or producing human language, from classifying a document to generating text.
Updated 21 Aug 2026
NLP is a field, not a capability. Being told a system uses NLP tells you nothing about whether it can do the specific thing you need, and it is usually said in place of a measurement.
Ask for a worked example on your own material, and the evidence needed to reproduce it.
We use “Natural language processing (NLP)” only where a product mechanism or an evaluation method backs it up, and we say when the behaviour depends on how a deployment is configured.
Pick a real piece of work, agree what a good answer looks like, then go through the results together.